Easier Ways

Terms of use

Friendly, plain-English terms explaining what Easier Ways provides, the limits of online guidance and your rights when using the site.

About these terms

These terms apply when you browse Easier Ways, use its information or contact us. The site is maintained by Prudent Plus Limited, a company registered in England and Wales under number 10104295. Its registered contact address for this site is Booths Hall, Booths Park, Chelford Road, Knutsford, Cheshire WA16 8GS.

By continuing to use the site, you agree to use it in line with these terms. If a part of the wording is unclear, please ask us. Nothing here removes any legal rights you have as a consumer.

What Easier Ways provides

Easier Ways publishes general UK information about home adaptations, mobility equipment and accessible transport. We aim to explain choices and useful questions in ordinary language. We do not manufacture, supply, prescribe, fit or repair the products described, and the website is not a medical, occupational-therapy, structural, legal or financial service.

A page cannot take account of a person's health, ability, home layout, support, budget or changing needs. Do not use an article as a substitute for an individual assessment where safety, transfers, specialist seating, lifting equipment, building work or driving controls are involved.

Safety and urgent help

Use a suitably qualified professional to assess, specify and install equipment or adaptations. Follow the manufacturer's instructions and do not alter safety-critical equipment unless the work is being carried out by somebody competent to do it. Check that advice fits the person who will actually use the equipment and the complete route around the home or vehicle.

Easier Ways is not an emergency service. If somebody is in immediate danger, has fallen and cannot get up, has sudden or serious symptoms, or cannot safely reach essential facilities, contact the appropriate emergency, NHS, council or care service. Do not wait for an email reply from us.

Information, prices and availability can change

We take reasonable care when preparing the site, but products are altered, schemes close, eligibility rules change and external pages move. Images may show a general type of equipment rather than the exact model discussed. Always check measurements, specifications, prices, guarantees, grant rules, planning requirements and current public-service information with the relevant organisation before committing yourself.

We may correct, add, remove or reorganise material without notice. We cannot promise that every page will always be available or completely free from errors, although we welcome a message if you spot something that needs attention.

Independent specialists, suppliers and external websites

A company or organisation mentioned, linked to or introduced through Easier Ways is independent. It is not an employee, agent or branch of Easier Ways or Prudent Plus Limited. A reference or link is not a guarantee of availability, suitability, qualifications, advice, equipment, price or workmanship.

Before agreeing to work, check the business's identity, written quotation, relevant experience, insurance, cancellation terms, guarantee and aftercare. The contract for goods or services is between you and that provider. Its own terms and privacy notice will apply. If we receive a referral or affiliate payment, that does not increase the price quoted to you unless the provider clearly says otherwise, and it does not reduce your responsibility to compare the proposal carefully.

Contacting us and requesting a referral

We may answer a general question, suggest matters to discuss with an assessor, or help identify a type of independent provider. Sending an enquiry does not oblige us to find a provider, and it does not create an adviser-client, clinician-patient or agency relationship. We may decline a request that falls outside the site's scope or cannot be handled safely from the information supplied.

We will not pass your contact details to an independent provider for a referral without explaining what we propose. Our privacy notice explains how enquiry information is used and how to exercise your data-protection rights.

Fair limits on responsibility

We do not exclude or limit responsibility where the law does not allow it, including responsibility for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation. Your statutory consumer rights are unaffected.

Within those limits, Easier Ways and Prudent Plus Limited are not responsible for a decision made solely from general website information, for the acts or omissions of an independent provider, or for loss caused by an external site that we do not control. We are also not responsible for a failure or delay caused by events reasonably beyond our control. If we are legally responsible for a foreseeable loss, these terms do not remove that responsibility.

Acceptable use and ownership of the content

You are welcome to read, print or save a reasonable amount of the site for your own personal, non-commercial use. The wording, design and original site material belong to Prudent Plus Limited or are used with permission. Please do not republish substantial parts, create a competing copy, sell the material, remove ownership notices or use automated systems to collect large amounts of content without written permission.

Do not try to gain unauthorised access, introduce malicious code, overload the service, interfere with another visitor or use the site for an unlawful or fraudulent purpose. We may restrict access where reasonably necessary to protect the site or other people.

Which law applies

These terms are governed by the law of England and Wales. If you are a consumer living elsewhere in the UK, you keep any mandatory protections available where you live and may be able to bring a claim in your local courts. If one term cannot be enforced, the remaining terms continue to apply.

We may revise these terms when the service or law changes. The version shown on this page applies when you use the site. For a question or complaint, please contact Prudent Plus Limited through the Easier Ways contact page or write to the address above.